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Digital Initiatives & Information Technology (DIIT) coordinates email services to all Library staff.

DIIT handles new email requests, email modification requests and email deactivation requests for Library staff and Library student staff (when requested by their supervisor).

Staff can also request:

  • shared email accounts
  • shared calendars
  • distribution groups

DIIT is the liaison with UCLA Enterprise Messaging to provide this service based on the Microsoft Exchange architecture.

Library email is available online through Office 365 as well as the standard desktop Outlook client.



Email accounts are an integral part of the on-boarding and off-boarding processes of Library staff. In order to request an email account, we require a UCLA Login ID. We provide the UCLA Login to Enterprise Messaging and they decide what the email account will be, however, staff may choose to have an email alias.

Name changes or other modifications including password resets may be requested at any time via the Jira service desk portal (see links below).

To request a distribution list, a shared email or a shared calendar, please submit a request via the Jira service desk portal.

Additional Information

Account holders may use the MS Outlook client or the O365 online version available here.

Submit a Request

This service is available to library staff only.

Library Staff(tick) *

If this service is not available to you, and you have questions, please send an email to for more information.

Please visit the Email Request portal to raise a request.


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