Usability testing is used to evaluate a product or service by testing it on users. Usability testing will have greater impact if it is done early and often during a product or service implementation. Therefore, it is always advisable to consult DIIT for including usability testing in your project.

UCLA Library DIIT (Digital Initiatives & Information Technology) supports conducting usability studies for UCLA Library services and products.


Submit a Request

This service is available to list the users that can use this service here.

Place a checkmark next to the status that this service is available to below. If your service is open to all, please place a checkmark next to All, and, in addition, place a checkmark next to each user status, including Library Staff, UCLA, Campus-affiliated, & Other. If your service is limited in availability, simply place a checkmark next to the status that applies.

To place a checkmark, type in the following: (/)

Library Staff(tick) *

Once you have placed your checkmark, add that status as a label to your page. For example, if you marked "Other," then add the "other" label to this page. If you marked all of the user statuses, then add the following labels to your page: all, library-staff, ucla, campus-affiliated, & other. All of the labels should be lowercase.

If this service is available to all, then remove this expand macro. This expand box should only appear if this service is limited in availability.

If this service is not available to you, and you have questions, please send an email to for more information.

Please visit the Technology Portal Insert the name of the JIRA Service Portal here and make it a link. portal to raise a request. Select the icon below, and make it a link to the same portal as you did before.


Includes the JIRA Service Desk (JSD) portal field from the excel spreadsheet. Please add your text here.

Enter keywords from the excel spreadsheet as labels.